Lifetime Customer Support
Always at support@zjzmjcyxgs.com.
, and you can download and modify it as needed.Q5: What's the joint speed of myCobot 280 robot arm?
myCobot 280 joint maximum speed 150°/s.
Q6: What is the working life of myCobot 280?
Maximum working lifespan: 500 hours (The robot will run relevant programs after it is turned on, so it is calculated from the time it is turned on)
Q7: Is a 3d model available for the myCobot 280 robot and accessories?
We provide the myCobot 280 on github, you can also find it here.
Q9: Can the myCobot 280 robot arm be attached to and used anywhere?
The myCobot 280 compatible with both LEGO parts installation and M4 screw installation, allowing for versatile installation. Arm end mounting components also work with LEGO component holes and screw threaded holes.
Q10: Where can I get a pro forma invoice and purchase order support?
Please email to (info@zjzmjcyxgs.com), provide product list and complete delivery address.
Q11: Will I receive a Tracking number?
Once your item is shipped, you'll receive a notification email with your order number, courier information, and tracking number. This email will be sent to the email provided during checkout.
Q12: Got questions about returns and warranties?
Returns: You have 7 days from receiving your order to return unopened items. You'll be responsible for any return shipping costs or other risks.
Warranty: If your product malfunctions during normal use within the warranty period, we'll repair it for free. For more details on the warranty, please check the WARRANTY & RETURN.
Q13: How long does it take to dispatch?
It typically takes 7-15 business days to process your order after payment before it ships out. This timeframe accounts for order verification, quality control measures, and packaging. For more details on the shipping, please check the Shipping Method&Time.
Q14: How long will it take to receive my order?
Once your order is shipped, you can expect to receive it within 1-2 weeks via international express delivery.
Q15: What precautions should be taken when gripping objects and moving the myCobot 280?
When the load > 500g, the speed should be lower than 50%.
Q16: What applications can the myCobot 280 be used for?
The myCobot 280 can be used for a variety of tasks such as object engraving, drawing, writing, pick and place operations, and more.
Q17: What additional accessories are available for the myCobot 280?
Accessories available for the myCobot 280 include the Adaptive Gripper, G-Shape Base, Flat Base, Camera Flange, Suction Pump, Flexible Gripper, Parallel Gripper, Phone Holder, Pen Holder, Gamepad, Dual-Vacuum Gripper, myCobot Cylinder, Ai Kit, and Mobile Base.
